Dear Sir, our invoice INV-2291 dated 4 Sep for ₹18,40,000 remains unpaid. As a registered MSME, payment is due within 45 days — Udyam certificate attached. Kindly release by 20 Oct to avoid interest under the MSMED Act.
Introducing Right Hand — by SaarthiOS
214 emails in. 3 actions done.
The AI chief of staff for every desk in your company. It decides, delegates, and gets it done.
The idea
Your attention should scale with situations. Not with email.
Matters, not messages
One vendor payment argued over eleven emails is one matter. Right Hand reasons at that level — what changed, what is asked, what is due.
Your precedent first
Before any general rule, it checks how you handled the same thing last time — and tells you so on the card.
From inbox to done
Every action becomes a task with an owner, tracked until it is done. Portal work goes to the browser agent, which stops for your approval before anything is submitted or paid.
How it works
From inbox to done.
Mail is only the signal. Right Hand turns it into a decision, the decision into a task with an owner, and the task into finished work — then learns from how it turned out.
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01 · Signal
Mail comes in
Re: INV-2291 — payment reminder 3
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02 · Decision
It decides what needs you
Approve ₹18.4 lakh to Shree Ganesh Castings
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03 · Task + owner
It delegates
Release payment for INV-2291
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04 · Done
It gets it done
Bank portal filled from mail, stopped for approval
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05 · Outcome learned
It remembers
Precedent: release MSME dues once the GRN is in
How it thinks
Three agents. One order of judgement.
Right Hand learns how you work, reads every new email for what actually changed, and only then decides what reaches you. Its order is fixed: your precedent first, then your role, then a general management lens.
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01 · On onboarding
Profiler
Reads 100–500 of your past emails to learn your remit, your people, your counterparties — and how you have decided things before. That history becomes your precedent.
312 past emails readProfile CFO · Acme Group- Remit
- Finance, tax, treasury · 7 group entities
- People
- Ritu Sharma (AP) · Arjun Mehta (Tax) · Karan Shah (FP&A)
- Counterparties
- Shree Ganesh Castings · HDFC Bank · GST Dept, Pune
- How you decide
- Releases MSME dues once the GRN is in — never past day 45 Contests ITC demands; asks for a personal hearing
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02 · Every new email
Interpreter
Works out what changed and what is being asked — then rolls the email into its thread, and the thread into the matter it belongs to.
From Shree Ganesh CastingsSubject Re: INV-2291 — payment reminder 3What changed Vendor has invoked MSME status. Day 39 of 45.What is asked Release ₹18.4 lakh by Mon, 20 Oct.Email1Thread4Matter · Vendor payment — Shree Ganesh Castings11 -
03 · What reaches you
Chief of staff
Passes each matter through three lenses, in order. Your own precedent outranks everything; your role comes next; a general management lens settles the rest.
Vendor payment — Shree Ganesh Castings ₹18.4 L- Lens 1 · Precedent Last time, you released Sundaram Forgings the day the GRN came in.
- Lens 2 · Persona You are the CFO; MSME compliance across 7 entities sits with you.
- Lens 3 · Management Statutory deadline in 6 days; interest and disclosure exposure if missed.
#1 of 3 Approve release of ₹18.4 lakh to Shree Ganesh Castings Due Mon, 20 Oct
The product
Four surfaces. Every action owned.
A ranked desk of actions, each with the decision behind it, a brief that is waiting at 07:30, a tracker that keeps itself current, and tasks with the right owner already suggested. Try it — this is demo data.
Actions, not emails.
{"desk":["Actions,","not emails."],"brief":["Your day,","briefed by 07:30."],"tracker":["Every open matter.","Every entity. Always current."],"tasks":["Decides. Delegates.","Gets it done."]}Needs you
3 of 17 open matters · ranked by Right Hand
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01
Approve release of ₹18.4 lakh to Shree Ganesh Castings
Acme Infra Pvt Ltd- Owner
- You → Ritu Sharma (AP)
- Due
- Mon, 20 Oct
- Why it is ranked here
- MSME 45-day limit falls in 6 days. GRN and funds are both confirmed; only your approval is pending.
Last time you approved a delayed MSME vendor (Sundaram Forgings, ₹12.1 lakh) the same day AP confirmed the GRN. Rewind to 15 Jul
15 Jul Re: Sundaram Forgings — INV-1877 You → Ritu Sharma“GRN is in. Release today — we do not cross 45 days on MSME vendors. Copy me on the UTR.”
Emails behind it
- Shree Ganesh Castings Re: INV-2291 — payment reminder 3 07:12
- Ritu Sharma Fwd: GRN confirmed for INV-2291 07:03
- Treasury Re: INV-2291 — funds available Yesterday
- Shree Ganesh Castings Udyam certificate attached Yesterday
- + 7 earlier emails since 4 Sep
Outcome -
02
Sign off the reply to GST notice DRC-01
Acme Infra Pvt Ltd- Owner
- You → Arjun Mehta (Tax)
- Due
- Fri, 17 Oct
- Why it is ranked here
- Reply window closes in 3 days on a ₹42.6 lakh demand. Draft is ready; it needs your view on the ITC reversal point.
Last time you contested an ITC demand, you asked for a personal hearing instead of paying under protest. Rewind to 2 May
2 May Re: DRC-01 — Acme Steel FY23 You → Arjun Mehta“Do not pay under protest. Ask for a personal hearing and attach the reconciliation.”
Emails behind it
- Arjun Mehta DRC-01 for Acme Infra — draft reply 07:08
- Arjun Mehta Re: DRC-01 — ₹42.6 lakh demand 06:21
- GST portal (fwd) Notice in Form GST DRC-01 Mon
- + 3 earlier emails since 9 Oct
Outcome -
03
Confirm the board-outcome disclosure text
Acme Holdings Ltd- Owner
- You → Neha Iyer (CS)
- Due
- Today, 18:00 IST
- Why it is ranked here
- Disclosure must go to the exchanges soon after the board meeting ends. CS has a v2 waiting on your wording.
Last time you shortened the outcome note to the resolutions only and moved commentary to the investor call. Rewind to 8 Aug
8 Aug Re: Board outcome — Q1 You → Neha Iyer“Keep it to the resolutions. Commentary goes in the call, not the filing.”
Emails behind it
- Neha Iyer (CS) Board outcome — disclosure text v2 06:58
- Neha Iyer (CS) Re: LODR Reg 30 timing 05:55
- + 2 earlier emails since yesterday
Outcome
Your brief — Tuesday, 14 October
Delivered to your inbox before the day starts.
01 What came in
214 emails since yesterday evening, across 17 matters. Nine were routine and need nothing from anyone.
02 What needs you · 3
- Approve ₹18.4 lakh to Shree Ganesh Castings — MSME limit in 6 days.
- Sign off the DRC-01 reply for Acme Infra — window closes Friday.
- Confirm the board-outcome disclosure text — today, 18:00 IST.
03 With your team · 4
- Ritu is reconciling the Q2 TDS gap; two deductors promise revised returns by 24 Oct.
- Karan sends the Plant 2 capex revision on Thursday.
- Neha has the AOC-4 draft for Acme Logistics.
- Vikram holds an alternate freight quote, 3% below Konkan Carriers.
04 FYI
- HDFC sent the term-loan renewal documents; nothing due until 15 Nov.
- Boiler inspection at Plant 2 is confirmed for 28 Oct.
Tracker
10 open matters · kept current from mail
| Matter | Entity | Counterparty | Owner | Amount | Due | Status | Emails |
|---|---|---|---|---|---|---|---|
| Finance Vendor payment INV-2291 | Acme Infra | Shree Ganesh Castings | Ritu Sharma | ₹18.4 L | 20 Oct | Needs you | 11 |
| Tax GST DRC-01 reply | Acme Infra | GST Dept — Pune | Arjun Mehta | ₹42.6 L | 17 Oct | Needs you | 6 |
| Compliance Board outcome disclosure | Acme Holdings | Stock exchanges | Neha Iyer | — | Today | Needs you | 4 |
| Tax TDS mismatch Q2 | Acme Steel | 3 deductors | Ritu Sharma | ₹3.2 L | 31 Oct | With team | 8 |
| Finance Q3 re-forecast — capex | Acme Infra | FP&A | Karan Shah | ₹2.1 Cr | 24 Oct | With team | 9 |
| Operations Boiler inspection | Acme Steel | Inspector of Boilers | Vikram Rao | — | 28 Oct | Waiting on them | 3 |
| Finance Term loan renewal | Acme Holdings | HDFC Bank | Karan Shah | ₹25 Cr | 15 Nov | Waiting on them | 5 |
| Compliance ROC annual filing AOC-4 | Acme Logistics | MCA | Neha Iyer | — | 29 Oct | With team | 4 |
| Tax Advance tax — Q3 instalment | Acme Holdings | Income Tax Dept | Arjun Mehta | ₹1.4 Cr | 15 Dec | FYI | 2 |
| Operations Freight rate revision | Acme Logistics | Konkan Carriers | Vikram Rao | ₹6.8 L | 22 Oct | With team | 7 |
No open matters match these filters.
Suggested next steps
Owners are suggested from who handled similar matters before.
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Vendor payment INV-2291
Ask AP to share the UTR with Shree Ganesh Castings once released
Ritu Sharma — handled 23 of 25 vendor releases this year
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GST DRC-01 reply
Request a personal hearing in the DRC-01 reply
Arjun Mehta — drafted your last 4 GST replies
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TDS mismatch Q2
Remind the 3 deductors to revise their Q2 TDS returns
Ritu Sharma — owns the 26AS reconciliation
Accepted tasks land on the tracker. Portal work can be handed to the browser agent (in preview), which stops for your approval before anything is submitted or paid.
Browser agent
It doesn’t stop at the decision. It gets it done.
The browser agent is a Chrome extension that works where the work actually happens — vendor portals, ERPs, GST and bank sites. It fills in details from mail, shows and logs every step, and stops for your approval before anything is submitted or paid.
Nothing is submitted or paid until you sign.
Control
Autonomy, with you in control.
Right Hand decides, delegates and does the legwork. You stay the one who signs: every step is visible, and nothing is submitted or paid without your approval.
You approve every submit and payment
The browser agent fills the form, attaches the documents and then waits. Submit and Pay stay locked until you sign.
Every step shown and logged
You can watch the agent work, and every action it takes is written to a log you can review later.
- 10:02:11 Opened the vendor-payments portal
- 10:02:19 Matched beneficiary from INV-2291
- 10:02:24 Entered ₹18,40,000 from the invoice
- 10:02:32 Stopped for approval
One private deployment per client
Each client is served from its own subdomain and its own cloud project. The walls are structural: there is no shared mail store to leak from.
Data never pooled across clients
- 01Walled desksPerson and function desks are visible only to their members.
- 02Your precedent stays yoursWhat Right Hand learns from your decisions lives in your deployment.
- 03You can switch it offUsers and IT can disconnect at any time.
Every desk
One Right Hand for every desk.
Leadership, finance, compliance, operations, quality, procurement, HR, legal and the plant. Each desk gets its own Right Hand that decides what needs attention, delegates it, and gets it done. Pick a desk.
Key account escalation
Call the MD of Vardhan Motors before Thursday’s review
Why it’s here Three escalations in 9 days across sales, quality and logistics — one customer, one matter.
- Task + ownerPrep note from Sales and QA · Anita Desai
- Done · in previewBriefing pack assembled from the 14 emails behind it
Vendor payment — MSME
Approve release of ₹18.4 lakh to Shree Ganesh Castings
Why it’s here MSME 45-day limit in 6 days; GRN and funds confirmed.
- Task + ownerRelease payment · Ritu Sharma (AP)
- Done · in previewBank portal filled from the invoice; waits for your approval
SEBI LODR disclosure
Confirm the board-outcome disclosure text
Why it’s here The exchange disclosure window opens when today’s board meeting closes.
- Task + ownerFile on the exchange portal · Neha Iyer (CS)
- Done · in previewFiling form prepared; stops before submit
Plant 2 dispatch backlog
Approve weekend shifts at Plant 2 to clear the 1,400 t backlog
Why it’s here Two customers have cited penalty clauses; ops and HR have a plan waiting on you.
- Task + ownerRoster and transport · Vikram Rao
- Done · in previewShift requests raised in the ERP for your sign-off
Customer complaint — batch B-0917
Sign off the 8D containment for batch B-0917
Why it’s here Customer asked for containment within 48 hours; 2 of 3 lots already quarantined.
- Task + ownerUpload 8D to customer portal · Meera Pillai
- Done · in previewSupplier-portal form drafted from the complaint thread
PO 4471 price variance
Accept the 4% variance on PO 4471 or re-tender
Why it’s here Supplier cites a steel index rise; two alternate quotes are within 1%.
- Task + ownerNegotiate or re-tender · Sanjay Kulkarni
- Done · in previewRevised PO prepared in the ERP, held for approval
Plant 2 contract labour renewal
Approve renewal of the contract-labour agreement for Plant 2
Why it’s here Agreement lapses on 31 Oct; licence renewal must be filed before then.
- Task + ownerLicence renewal filing · Farah Khan
- Done · in previewLabour-department form prefilled; stops before submit
NDA — Vardhan Motors
Accept the redlined liability cap in the Vardhan Motors NDA
Why it’s here Counterparty moved the cap to 1× fees; your last three NDAs held at 2×.
- Task + ownerCounter-redline · Aditya Rao
- Done · in previewRedline drafted from your precedent clause
Boiler inspection
Confirm the shutdown window for the statutory boiler inspection
Why it’s here The inspector offered two dates; one clashes with a large dispatch.
- Task + ownerConfirm slot with inspector · Vikram Rao
- Done · in previewBooking form on the inspection portal, ready for approval
Desk types
One leader, one function, or the whole leadership team.
A desk is where matters land. Each desk is walled: it sees only the mailboxes it is given, and only its members can open it.
01 · For one leader: CEO, CFO, MD, founder
Person desk
Your own mailbox, read by your own Right Hand. It brings up the few things that need you, hands the rest to your people, and keeps the desk private to you.
- Connects
- Your mailbox on Microsoft 365 or Google Workspace. You sign in yourself; access is read-only.
- Who sees it
- Only you. Not your team, not IT, not SaarthiOS.
- What lands
- A brief by 07:30, the matters that need your call, and a suggested owner for everything else.
- Setup
- Sign in, add your company details, done. If your company requires it, IT approves once.
02 · For a team: compliance, tax, AP, procurement
Function desk
One desk over the team’s shared mailboxes, across every legal entity in the group. Each matter is tagged to its entity, has a named owner, and stays on the desk when people move on.
- Connects
- Shared mailboxes such as compliance@, secretarial@ and tax@, connected once with your IT team, read-only.
- Who sees it
- Only the people on the desk. Add or remove members as the team changes.
- What lands
- One tracker of every open matter: entity, owner, due date, status. New tasks go to whoever handled the last ones like them.
- Setup
- Choose the mailboxes and entities, add members. IT approves the shared mailboxes once.
03 · For the CXO bench
Leadership team
Every leader gets a private desk on one company deployment. One setup, one IT approval, and walls between desks that no setting can open.
- Connects
- Each leader signs in with their own mailbox. One IT approval covers everyone on the company domain.
- Who sees it
- Each leader sees only their own desk. The CEO can’t open the CFO’s.
- Where it runs
- acme.saarthios.online: your own cloud project and your own data, never shared with other clients.
- Grows with you
- Start with one leader and add the rest on the same deployment. A leader can also sit on a function desk, like the CFO on Finance.
Built in India
Fluent in how Indian enterprises actually run.
Built for any business, and already fluent in the notices, deadlines and group structures that fill an Indian leader’s inbox.
In the inbox · 17 Sep
GST Department, Pune
Show cause notice in Form GST DRC-01, GSTIN 27AAACA4417M1Z2
…tax demand of Rs. 42,60,000/- … reply within thirty days of service of this notice…
GST DRC-01 reply
- Entity
- Acme Infra Pvt Ltd
- At stake
- ₹42.6 lakh
- Reply by
- 17 Oct 3 days left
- Owner
- Arjun Mehta · drafted the last 4 GST replies
- GST
- DRC-01 notices, ITC reversals and GSTR-2B mismatches, each opened as a matter with its reply date.
- TDS
- 26AS and Form 16A gaps traced to the deductor, the quarter and the amount at stake.
- MSME 45-day rule
- Vendor dues counted against the 45-day payment limit, with the days left shown on the card.
- SEBI LODR
- Board outcomes and Reg 30 disclosures ranked by when they are due at the exchanges.
- Group companies
- Every matter tagged to its legal entity, so Acme Infra’s notices never mix with Acme Steel’s.
- Government portals
- GST, TDS, MCA and bank portal work done by the browser agent, stopped for your approval.
Where it sits
Not another inbox tool. A chief of staff.
Right Hand borrows from several categories and replaces none of them outright. The difference is the unit it thinks in, whose judgement it starts from, and that it carries the work through to done.
| AI triage assistants | AI executive assistants | Shared team inboxes | Browser agents | Right Hand | |
|---|---|---|---|---|---|
| Unit of work | Messages and threads | Tasks and calendar | Conversations and tickets | Web pages and forms | Matters, and the actions they need |
| Decides using | Generic priority signals | Your instructions | Assignment rules | The prompt you give it | Your precedent, then your role, then a management lens |
| Entities and functions | Rarely modelled | Rarely modelled | Per shared inbox | Not modelled | Every matter tagged to entity and function |
| From decision to done | Stops at the inbox | Calendar and personal tasks | Team replies from it | Acts on a prompt, without context | Creates the task, assigns the owner, executes on portals with your approval (in preview) |
| Deployment | Shared multi-tenant service | Shared multi-tenant service | Shared multi-tenant service | Varies | One private deployment per company |
Typical patterns by category. Individual products vary.
Early access
From request to ready in five steps.
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01
Request access
Tell us who you are and the scope — just you, a function, or the leadership team. No sign-in needed.
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02
Short walkthrough
We call to understand your remit and show you Right Hand on demo data.
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03
Connect your mailbox
Sign in with Microsoft or Google at connect.saarthios.online, read-only. If your company needs it, IT approves once.
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04
It reads your history
Right Hand processes past mail for a few days to learn your precedent.
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05
“Your Right Hand is ready”
You get an email with your deployment URL, login email and a temporary password.
Ready to connect now?
Skip the form and sign in with your work account. Our team reviews it the same way.
Status
Microsoft 365 and Google Workspace. Sign in with Microsoft or Google is live. If your company needs it, we give you a ready link for your IT team. Personal Outlook.com and Gmail accounts are not supported.
FAQ
Questions worth asking.
Something else? Write to hello@saarthios.com. The security page has more for IT.
What does Right Hand actually do?
It reads the mail flowing through a desk, groups it into matters, and works out the action each one needs — deciding with your precedent and showing its reasons. Each action becomes a task with an owner; Right Hand keeps the tracker current and, through its browser agent (in preview), does the portal work itself, stopping for your approval before anything is submitted or paid.
Which teams is it for?
Every desk that runs on mail: leadership, finance, compliance, operations, quality, procurement, HR, legal and the plant. Each person or function gets its own desk; leaders get separate private desks on the same company deployment.
Does it act on its own?
It decides, ranks and creates tasks for you. Execution on web portals is handled by the browser agent, a Chrome extension that is in private preview. It shows every step, logs what it did, and stops for your approval before anything is submitted or paid.
How does it know what matters to me?
On onboarding it reads 100–500 of your past emails to learn your remit, your people, your counterparties and how you have decided things before. Your own precedent comes first, then your role, then a general management lens. Marking outcomes improves it over time.
Where does our data live? Is it shared with other clients?
Each client gets its own deployment in its own cloud project, served at <client>.saarthios.online. Data is never pooled across clients.
What does our IT team need to do?
Your company may need to allow SaarthiOS once: a one-time admin approval on Microsoft 365, or marking SaarthiOS as trusted in the Google Admin console. IT can also limit access to named users. The security page has the details for IT.
Does it work with Gmail or Google Workspace?
Microsoft 365 work and school accounts and Google Workspace are supported today. Personal Outlook.com and Gmail accounts are not supported.
How long before it is useful?
After you connect, Right Hand processes your past mail for a few days to learn your remit and precedent. You then receive a “Your Right Hand is ready” email with your deployment URL, login email and a temporary password.
Is it only for Indian companies?
No. It is built in India and understands GST, TDS, MSME timelines, SEBI filings and multi-entity groups out of the box, but the reasoning is domain-agnostic.
Get your Right Hand.
One Right Hand for every desk. Decides, delegates, gets it done — with you approving what matters. Microsoft 365 and Google Workspace.
Connect your mailbox Prefer to talk first? Request early access